Stakeholder Mapping Essentials
Trainer
Gerry Scullion
Learn about how to create a Stakeholder Map, that helps with clarification of roles and relationships, bring deeper understanding of needs and demonstrate the level of importance regarding the success/failure of a service.
Buy Course $29
Learn at your own pace
Access video content anytime, anywhere. Work through modules at a pace that suits you.
Built for all levels
Whether you're new to the topic or an experienced practitioner, the course meets you where you are.
Guided & grounded
We move from concepts into practice in a thoughtfully paced way, weaving stories, exercises, and tools together.
Practical takeaways
You'll leave equipped with frameworks, tools, and confidence to apply what you've learned immediately.
Course Overview
Learn about how to create a Stakeholder Map, that helps with clarification of roles and relationships, bring deeper understanding of needs and demonstrate the level of importance regarding the success/failure of a service.
What You'll Learn
Module 1: What is Stakeholder Mapping
Learn about what a stakeholder map is.
Module 2: How to start a stakeholder map
Video based learning;
- Step by step
- Includes video demonstration
Module 3: Resources and other learning
Also includes;
- Recommended reading
- Ask questions
- Downloads
Get in touch to learn more
Stakeholder Mapping Essentials
Next start date: 16 August 2022
Buy Course $29Local taxes may apply.
What You'll Get
- 15-minutes of video
- Q&A sessions
- Certificate of completion
- Access for 365-days
Frequently Asked Questions
Who is this course for?
This is basic course on the method of creating a stakeholder maps and is a perfect introduction for anyone looking to introduce more visualisation methods to their toolkit. You do not need any experience in Design to take this course. It will take you from 'no-knowledge' to be able to complete your first stakeholder map. We have people attend from backgrounds in UX, Service Design, CX, Business Analyst, User Interface Design, Product Management etc.
Do I need to know about Service Design?
Not at all. Gerry believes that this course is a perfect prelude to any of our flagship Service Design courses, and introduces you to service design quite nicely.
Will I need a computer?
For the optimal experience, it's best you have access to a working computer so you can engage with the content. A high-internet speed connection + webcam are the two suggested items to get the most out of the course.
Have a question not listed here?
Please get in touch with us at support - and we will be more than happy to help you!
Your Trainer
Gerry Scullion
Trainer
Founder of The Human Centered Design Network / Podcaster at This is HCD Gerry Scullion is Founder of This is HCD, a global podcast and global design community. This is HCD includes a large international design focussed newsletter, podcasts on topics to enable change, an international Slack community, Design Conference and online design training. He has over 20-years professional design experience across a range of industries such as finance, healthcare, media, public services, social media and various startups. He contributed to the book ‘This is Service Design Doing’ (O’Reilly 2018) focusing on chapters about effective prototyping, and embedding Service Design teams within organisations alongside 200 service designers from around the globe. His purpose is to help enable access to strategic design to a global audience. Speak to Gerry about Service Design, Embedding Design into organisations and Human-Centered Design.
Interested in this course?
Let's have a conversation
Book a free 15-minute call with Gerry Scullion to explore tailored training options for your team.
Schedule time to speak